Customer Service Week ends today, but your website, email, and domain keep running.
The best way to keep them running smoothly is a little regular care. Think of it as a quick service for your online business. Here is a simple checklist you can do in a short sitting and repeat every few months.
1. Check that your domain is safe
Your domain is the address customers use to find you. If it expires, your website and email can both stop.
Look up when your domain is due for renewal and put a reminder in your calendar well before that date. If you are ever unsure how your records are set up, the DNS checker can show you where your domain currently points.
2. Check your security certificate
Visitors who see a “not secure” warning often leave.
Run your domain through the SSL checker to confirm your certificate is valid, and make sure your pages load with the padlock showing.
3. Test that your site is reachable
Open your website on your phone and on a computer. Click through your main pages. Then try the uptime check to see how your site responds from outside your own device.
4. Test your email
Send a test message to yourself from another address, and reply to it. Confirm that messages arrive and that nothing lands in spam.
5. Keep your software up to date
If your site runs on WordPress or another platform, update the core software, themes, and plugins. Out-of-date software is one of the most common ways websites get into trouble. Before big updates, take a recent backup so you can undo changes if something breaks.
6. Protect your logins
Use strong, unique passwords. Turn on two-factor authentication wherever it is offered. And keep your login details out of emails, chats, and public posts.
7. Plan your next step
A health check is also a good moment to look ahead. Do you need a faster plan, a fresh design, or new skills to grow? The HoganHost Academy is a good place to build them.
We are here whenever you need us.
If a check shows something that does not look right, or you simply want a second opinion, our team is available 24/7 through live chat, ticket, and email. Check the HoganHost service status page for known issues, then reach out to us through the contact page.
Thank you for an incredible Customer Service Week. Your journey continues, and we are glad to be on the road with you. Visit HoganHost and keep going.
