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How and Where Can I File Abuse Complaints?

If you need to report a domain name, email address or IP address involved in any illegal or abusive activity, here are some tips to follow to make this process easier.

If you believe you have experienced or witnessed any form of abusive activity involving Hoganhost services, please send an email to [email protected] (for domain names registered with us) or [email protected] (for domain names hosted with us).

As always, please substantiate your allegations with concrete evidence and/or any other relevant information to verify the abuse incident and help us take appropriate action. Keep in mind that depending on the type of the issue you’d like to report, the evidence may vary.

If you represent a cybersecurity entity and submit phishing/fraud reports on a regular basis, it is advised to consider using Hoganhost API to optimize and speed up the flow of submitting/processing abuse complaints. In order to proceed with setting up an API reporting system with Hoganhost, please contact us via [email protected] for details.

The following list explains the most common types of abuse we investigate and the required evidence we expect from you to support our investigation:

    

Type of Abuse and Description

 Useful Evidence Notes and Advice
Child Abuse: Adult content depicting minors (someone under 18 years of age). Abusive Domain(s), Abusive URL(s) Send an email to [email protected] with necessary details.
Copyright/DMCA: Content protected by copyright being published without authorization rights. An official DMCA Takedown Notice meeting all DMCA requirements. Send an email to [email protected] with necessary details.
Email Abuse / Spam: Unsolicited commercial bulk email or spamvertising. "From" Address, "To" Address, Full Email Headers, Email Content Send details to [email protected].
Fraud: Wrongful deception intended to gain a monetary or other benefit. Abusive Domain Name(s), Paid Invoices or Receipts, Screenshot of the Page, Email with Full Headers Send evidence to [email protected].
Phishing: Fraudulent attempts to acquire sensitive information using fake websites. Abusive Domain Name(s), Target of the Attack, Abusive URL(s) Send details to [email protected].
Illegal Pharmacy: Selling or distributing medications illegally. Abusive Domain Name(s), Screenshot of Abusive Page Email details to [email protected].
Malware: Software used to disrupt operations or access private systems. Abusive Domain Name(s), Abusive URL(s) Email details to [email protected].
Hacking Activity: Networking attacks such as port scanning or denial of service attacks. Abusive Domain Name(s), Abusive IP Address, Full Unmasked Logs of the Attack Send information to [email protected].
Trademark Infringement: Unauthorized use of a trademark. A formal notice meeting trademark complaint requirements. Email details to [email protected].
Whois Inaccuracy: Inaccurate or false contact details in Whois. Abusive Domain Name(s), Incorrect Contact Details, Returned Email with Header Send details to [email protected].
Other Abuse Reports: Identity theft, defamation, unauthorized redirects, terrorism propaganda, etc. Abusive Domain Name(s), Abusive URL(s), Screenshot of Abusive Page Email details to [email protected].

For additional inquiries or clarifications, please contact our abuse department using the below form

REPORT ABUSE

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