How to Use the Domain Cancellation Feature on HoganHost
Managing your domains efficiently is a top priority, and HoganHost is here to simplify the process for you! Our newly introduced Domain Cancellation Feature allows clients to cancel eligible domains directly from their dashboard. This step-by-step guide will walk you through how to use this feature and enjoy seamless domain management.
Why Use the Domain Cancellation Feature?
At HoganHost, we understand that situations change, and you may need to cancel a domain. Whether you’re a regular client or a domain reseller, this feature offers:
- Flexibility: Cancel domains effortlessly without waiting for support.
- Quick Refunds: Refunds for eligible cancellations are credited directly to your HoganHost wallet.
- Convenience: Manage your domains in one place, anytime, anywhere.
Eligibility for Domain Cancellation
Only domains in an active status are eligible for cancellation. Domains in statuses such as:
- Pending Registration
- Pending Transfer
- Fraud
- Canceled
…are not eligible for cancellation. Ensure your domain is newly registered and within the cancellation window to take advantage of this feature.
Step-by-Step Guide to Cancel a Domain on HoganHost
Step 1: Log In to Your HoganHost Dashboard
- Visit HoganHost and click on Client Login at the top-right corner.
- Enter your login details and access your dashboard.
Step 2: Navigate to the Domain Services Section to Locate the Domain Cancellation Module
- On the dashboard, locate and click on the Domains tab in the navigation menu.
- Within the Domain Services section, find the option labeled Domain Cancellation.
- Click on this option to access the list of your domains eligible for cancellation.
Step 3: Review Your Domain Orders
- A table displaying your domain orders will appear, showing details such as:
- Domain Name
- Registration Date
- Status
- Action
- Identify the domain you wish to cancel and ensure its status is Active.
Step 4: Cancel the Domain
- For eligible domains, you will see a red Cancel & Refund button in the Action column.
- Click the button to proceed with the cancellation.
Step 5: Confirm the Cancellation
- Upon successful cancellation, the refund will be credited to your wallet.
Step 6: Check Your Wallet Balance
- Go back to the dashboard and click on Wallet Fund.
- Your refunded amount will reflect here and can be used for future purchases or services.
Benefits of the Domain Cancellation Feature
1. Time-Saving Convenience:
No more back-and-forth emails or waiting for support responses. Manage everything yourself!
2. Financial Flexibility:
Refunds are credited to your wallet, allowing you to reinvest in other services or domains.
3. Enhanced Customer Experience for Resellers:
If you’re a domain reseller, this feature adds value to your business by streamlining domain management for your clients.
FAQs
Q: How soon can I cancel a domain after registration?
Domains can be canceled within a specific timeframe after registration (e.g., 24-48 hours), depending on the domain extension and registrar.
Q: Will I get a full refund?
Yes, for eligible domains, the full amount paid will be refunded to your HoganHost wallet.
Q: What happens to domains in Pending or Fraud status?
Domains that are pending registration, transfer, or flagged as fraudulent are not eligible for cancellation.
Final Thoughts
The Domain Cancellation Feature is another way HoganHost is making domain management easy and efficient for all clients. Whether you’re a regular user or a reseller, this tool empowers you to take charge of your domains seamlessly.
About HoganHost
At HoganHost, we are dedicated to providing Nigeria’s best web hosting services, helping businesses and individuals succeed online. Visit HoganHost for reliable hosting, affordable domain registration, and top-notch support.
