Every customer has a story.
Maybe you started with a free email address and a big idea. Maybe you built a store one product at a time. Your experience can inspire someone who is standing exactly where you were. This Customer Service Week, we invite you to share it, and here is how to do that well.
Why your story is worth sharing
People trust people more than they trust adverts.
When a customer says what changed for them, another business owner thinks, “I could do that too.” Your words can be the nudge someone needs to finally go online.
What a good story includes
Keep it simple. Three parts are enough.
- Where you started. An idea, a side hustle, a small shop, or a frustrating problem.
- What you built. A website, a store, a business email, a reseller business, or a new skill.
- What changed. More customers, more confidence, more time, or a more professional look.
Short is fine. Two or three honest sentences often say more than a long post.
A few starter lines
Stuck? Complete one of these:
- “Before HoganHost, my business ______.”
- “The moment I knew my website was working was ______.”
- “What I am most proud of building online is ______.”
What to leave out
Your privacy and your customers’ privacy come first.
When you share publicly, please do not include:
- Domain names you do not want made public.
- Account details or login information.
- Ticket numbers or screenshots of support conversations.
- Names or details of your own customers.
- Anything you would not want strangers to see.
If you are unsure, describe the experience in your own words and leave the details out.
How we will treat your words
If we would like to feature or repost something you have shared, we will ask for your permission first. Nothing goes out without it.
You can share on our social pages, or send your story directly through the HoganHost contact page if you prefer to keep it private until you are ready.
One more way to join in
Finish this sentence in the comments today: “HoganHost helps my business ______.”
It takes ten seconds, and it tells us more than you may expect.
Thank you for letting us be part of your journey. If you are ready to write the next chapter, explore HoganHost and start building.
