{"id":1928,"date":"2023-12-30T05:31:40","date_gmt":"2023-12-30T04:31:40","guid":{"rendered":"https:\/\/hoganhost.com.ng\/blog\/?p=1928"},"modified":"2024-08-12T13:22:20","modified_gmt":"2024-08-12T12:22:20","slug":"how-to-solve-whmcs-cron-not-completed-troubleshooting","status":"publish","type":"post","link":"https:\/\/hoganhost.com.ng\/blog\/whmcs\/how-to-solve-whmcs-cron-not-completed-troubleshooting\/","title":{"rendered":"How to solve Whmcs Cron not completed Troubleshooting"},"content":{"rendered":"<div class=\"instructions screensteps-textblock\">\n<div id=\"text-content_48b3d04b-58b0-4a87-99ff-d97a2b5ece42\" class=\"text-block-content\">\n<p><img fetchpriority=\"high\" decoding=\"async\" class=\"alignleft size-full wp-image-1939\" src=\"https:\/\/hoganhost.com.ng\/blog\/wp-content\/uploads\/2023\/12\/whmcs-s.png\" alt=\"\" width=\"264\" height=\"191\" \/><\/p>\n<\/div>\n<\/div>\n<p>&nbsp;<\/p>\n<p>&nbsp;<\/p>\n<p>&nbsp;<\/p>\n<p>&nbsp;<\/p>\n<div class=\"instructions screensteps-textblock\">\n<div id=\"text-content_48b3d04b-58b0-4a87-99ff-d97a2b5ece42\" class=\"text-block-content\">\n<p>&nbsp;<\/p>\n<h3>Advanced Cron Troubleshooting<\/h3>\n<p>If you have determined that the cron job is not completing and are familiar with using the server&#8217;s Command Line Interface (SSH), this guide shows how to identify the cause.<\/p>\n<p>The cron.php script contains a number of options which can be called most easily via the server&#8217;s command line, one of which increases the verbosity of the output. This can be helpful in identifying any errors which might be occurring.<\/p>\n<p>First, access your WHMCS Admin area. Then, go to\u00a0<strong>Configuration &gt; System Settings &gt; General Settings &gt; Other<\/strong>, or\u00a0<strong>Setup &gt; General Settings &gt; Other\u00a0<\/strong>for WHMCS 7.10 and earlier.<\/p>\n<\/div>\n<\/div>\n<div class=\"instructions screensteps-textblock\">\n<div id=\"text-content_73a3b731-c3d6-4e53-badb-eeadd05d9936\" class=\"text-block-content\">\n<p>Check\u00a0<strong>Display Errors<\/strong>\u00a0and then click\u00a0<strong>Save Changes<\/strong>.<\/p>\n<div class=\"instructions screensteps-textblock\">\n<div id=\"text-content_73a3b731-c3d6-4e53-badb-eeadd05d9936\" class=\"text-block-content\">\n<p>.<img decoding=\"async\" class=\"alignleft wp-image-1930\" src=\"https:\/\/hoganhost.com.ng\/blog\/wp-content\/uploads\/2023\/12\/24c0ca4d-369c-4c8e-a32a-3c1328c40b15-300x54.png\" alt=\"\" width=\"850\" height=\"153\" srcset=\"https:\/\/hoganhost.com.ng\/blog\/wp-content\/uploads\/2023\/12\/24c0ca4d-369c-4c8e-a32a-3c1328c40b15-300x54.png 300w, https:\/\/hoganhost.com.ng\/blog\/wp-content\/uploads\/2023\/12\/24c0ca4d-369c-4c8e-a32a-3c1328c40b15.png 752w\" sizes=\"(max-width: 850px) 100vw, 850px\" \/><\/p>\n<p>&nbsp;<\/p>\n<\/div>\n<\/div>\n<div class=\"instructions screensteps-textblock\">\n<div id=\"text-content_ece4507d-253e-4ccd-a792-161564d252cd\" class=\"text-block-content\">\n<p>Next, navigate to\u00a0<strong>Configuration &gt; System Settings &gt; Automation Settings\u00a0<\/strong>(<strong>Setup &gt; Automation Settings<\/strong>\u00a0for WHMCS 7.10 and earlier).<\/p>\n<p>Click on the Cron Status badge:<\/p>\n<p><img decoding=\"async\" class=\"alignleft wp-image-1931\" src=\"https:\/\/hoganhost.com.ng\/blog\/wp-content\/uploads\/2023\/12\/41ee987e-a66f-4bf4-a6d5-f5f897485b9d-300x93.png\" alt=\"\" width=\"526\" height=\"163\" srcset=\"https:\/\/hoganhost.com.ng\/blog\/wp-content\/uploads\/2023\/12\/41ee987e-a66f-4bf4-a6d5-f5f897485b9d-300x93.png 300w, https:\/\/hoganhost.com.ng\/blog\/wp-content\/uploads\/2023\/12\/41ee987e-a66f-4bf4-a6d5-f5f897485b9d.png 511w\" sizes=\"(max-width: 526px) 100vw, 526px\" \/><\/p>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<div class=\"image\"><\/div>\n<div class=\"instructions screensteps-textblock\">\n<div id=\"text-content_73a3b731-c3d6-4e53-badb-eeadd05d9936\" class=\"text-block-content\">\n<div class=\"instructions screensteps-textblock\">\n<div id=\"text-content_4cfaf958-cb60-4bf5-b3cc-f1ffcf2ecf19\" class=\"text-block-content\">\n<p>&nbsp;<\/p>\n<p>In the modal which appears, copy the\u00a0<strong>Cron Command<\/strong>\u00a0:<\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"alignleft wp-image-1932\" src=\"https:\/\/hoganhost.com.ng\/blog\/wp-content\/uploads\/2023\/12\/53646fb8-4ea3-4de2-8290-d5f8e8ea1a2b-300x50.png\" alt=\"\" width=\"600\" height=\"100\" srcset=\"https:\/\/hoganhost.com.ng\/blog\/wp-content\/uploads\/2023\/12\/53646fb8-4ea3-4de2-8290-d5f8e8ea1a2b-300x50.png 300w, https:\/\/hoganhost.com.ng\/blog\/wp-content\/uploads\/2023\/12\/53646fb8-4ea3-4de2-8290-d5f8e8ea1a2b.png 739w\" sizes=\"(max-width: 600px) 100vw, 600px\" \/><\/p>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<p>&nbsp;<\/p>\n<p>&nbsp;<\/p>\n<div class=\"instructions screensteps-textblock\">\n<div id=\"text-content_73a3b731-c3d6-4e53-badb-eeadd05d9936\" class=\"text-block-content\">\n<div class=\"instructions screensteps-textblock\">\n<div id=\"text-content_2cd565f3-7956-452c-86d0-de24cbb9a8d4\" class=\"text-block-content\">\n<p>&nbsp;<\/p>\n<p>Access your server&#8217;s Command Line Interface:<\/p>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<div class=\"image\"><\/div>\n<div><img loading=\"lazy\" decoding=\"async\" class=\"alignleft wp-image-1933\" src=\"https:\/\/hoganhost.com.ng\/blog\/wp-content\/uploads\/2023\/12\/05521943-ba94-4484-8441-208eadfa3280-300x192.png\" alt=\"\" width=\"780\" height=\"499\" srcset=\"https:\/\/hoganhost.com.ng\/blog\/wp-content\/uploads\/2023\/12\/05521943-ba94-4484-8441-208eadfa3280-300x192.png 300w, https:\/\/hoganhost.com.ng\/blog\/wp-content\/uploads\/2023\/12\/05521943-ba94-4484-8441-208eadfa3280.png 554w\" sizes=\"(max-width: 780px) 100vw, 780px\" \/><\/div>\n<div><\/div>\n<p>&nbsp;<\/p>\n<p><span style=\"font-size: 16px;\">Paste the <\/span><strong style=\"font-size: 16px;\">Cron Command<\/strong><span style=\"font-size: 16px;\">\u00a0into the Command Line Interface. At the end of the command, add the following command and options:<\/span><\/p>\n<div class=\"instructions screensteps-textblock\">\n<div id=\"text-content_73a3b731-c3d6-4e53-badb-eeadd05d9936\" class=\"text-block-content\">\n<div class=\"code-block copy-clipboard--parent\">\n<pre id=\"code-content_d6a61a35-df51-4871-89bf-b5f826be95fa\"><code>all -F -vvv<\/code><\/pre>\n<div class=\"copy-clipboard copy-clipboard--tt-right\"><\/div>\n<\/div>\n<div class=\"instructions screensteps-textblock\">\n<div id=\"text-content_4c81795a-f5c3-41f2-a047-b0e4a4c817ba\" class=\"text-block-content\">\n<p>The\u00a0<em>all<\/em>\u00a0command will execute all the tasks.<\/p>\n<p>The\u00a0<em>-F\u00a0<\/em>option forces all the tasks to be executed, even if some of the daily tasks have already been performed today<\/p>\n<p>The\u00a0<em>-vvv<\/em>\u00a0option sets the output verbosity level to maximum, meaning everything which can be output will be output.<\/p>\n<p>You should now be ready to execute a command similar to:<\/p>\n<\/div>\n<\/div>\n<div class=\"code-block copy-clipboard--parent\">\n<pre id=\"code-content_7c4a628d-f30b-4bc6-a9eb-83b8ce416326\"><code>php -q \/home\/v71whmcssupport\/public_html\/whmcs\/crons\/cron.php all -F -vvv<\/code><\/pre>\n<div class=\"copy-clipboard copy-clipboard--tt-right\"><img loading=\"lazy\" decoding=\"async\" class=\"alignleft wp-image-1934\" src=\"https:\/\/hoganhost.com.ng\/blog\/wp-content\/uploads\/2023\/12\/3393840b-c770-458a-9964-e2ac3055f41a-300x192.png\" alt=\"\" width=\"627\" height=\"401\" srcset=\"https:\/\/hoganhost.com.ng\/blog\/wp-content\/uploads\/2023\/12\/3393840b-c770-458a-9964-e2ac3055f41a-300x192.png 300w, https:\/\/hoganhost.com.ng\/blog\/wp-content\/uploads\/2023\/12\/3393840b-c770-458a-9964-e2ac3055f41a.png 556w\" sizes=\"(max-width: 627px) 100vw, 627px\" \/><\/div>\n<\/div>\n<\/div>\n<\/div>\n<div><\/div>\n<div><\/div>\n<div><\/div>\n<div><\/div>\n<div><\/div>\n<div><\/div>\n<div><\/div>\n<div><\/div>\n<div class=\"image\"><\/div>\n<div class=\"instructions screensteps-textblock\">\n<div id=\"text-content_73a3b731-c3d6-4e53-badb-eeadd05d9936\" class=\"text-block-content\">\n<div class=\"instructions screensteps-textblock\">\n<div id=\"text-content_c8cc2a0e-e00c-4b89-9b9b-25c28e8b6376\" class=\"text-block-content\">\n<p>&nbsp;<\/p>\n<p>&nbsp;\n<\/p><\/div>\n<\/div>\n<p>&nbsp;<\/p>\n<p><span style=\"font-size: 16px;\">Press Enter to execute the command.<\/span><\/p>\n<div class=\"instructions screensteps-textblock\">\n<div id=\"text-content_73a3b731-c3d6-4e53-badb-eeadd05d9936\" class=\"text-block-content\">\n<div class=\"instructions screensteps-textblock\">\n<div id=\"text-content_c8cc2a0e-e00c-4b89-9b9b-25c28e8b6376\" class=\"text-block-content\">\n<p>On screen you will see the cron.php script progress through all 24 tasks and return a green\u00a0<em>[OK] Completed<\/em>\u00a0message at the end.<\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"alignleft wp-image-1936\" src=\"https:\/\/hoganhost.com.ng\/blog\/wp-content\/uploads\/2023\/12\/45cb9437-3e33-462f-b1ec-937ccfff3b7d-300x265.png\" alt=\"\" width=\"754\" height=\"666\" srcset=\"https:\/\/hoganhost.com.ng\/blog\/wp-content\/uploads\/2023\/12\/45cb9437-3e33-462f-b1ec-937ccfff3b7d-300x265.png 300w, https:\/\/hoganhost.com.ng\/blog\/wp-content\/uploads\/2023\/12\/45cb9437-3e33-462f-b1ec-937ccfff3b7d-768x679.png 768w, https:\/\/hoganhost.com.ng\/blog\/wp-content\/uploads\/2023\/12\/45cb9437-3e33-462f-b1ec-937ccfff3b7d.png 992w\" sizes=\"(max-width: 754px) 100vw, 754px\" \/><\/p>\n<\/div>\n<\/div>\n<\/div>\n<div class=\"image\"><\/div>\n<div id=\"text-content_73a3b731-c3d6-4e53-badb-eeadd05d9936\" class=\"text-block-content\">\n<div class=\"instructions screensteps-textblock\">\n<div id=\"text-content_97cf4b5f-3622-4af6-a3d3-28bfed75b426\" class=\"text-block-content\">\n<p>&nbsp;\n<\/p><\/div>\n<\/div>\n<p>&nbsp;<\/p>\n<p>&nbsp;<\/p>\n<div class=\"instructions screensteps-textblock\">\n<div id=\"text-content_73a3b731-c3d6-4e53-badb-eeadd05d9936\" class=\"text-block-content\">\n<div class=\"instructions screensteps-textblock\">\n<div id=\"text-content_97cf4b5f-3622-4af6-a3d3-28bfed75b426\" class=\"text-block-content\">\n<p>The above screenshot shows a successful execution.<\/p>\n<\/div>\n<article id=\"post-1914\" class=\"post-1914 post type-post status-publish format-standard has-post-thumbnail hentry category-nira category-whmcs ast-article-single\">\n<div class=\"ast-post-format- single-layout-1\">\n<div class=\"entry-content clear\">\n<p>Check out our web hosting service\u00a0<a href=\"https:\/\/hoganhost.com.ng\/\">hoganhost.com.ng<\/a>\n<\/div>\n<\/article>\n","protected":false},"excerpt":{"rendered":"<p>&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; Advanced Cron Troubleshooting If you have determined that the cron job is not completing and [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":1939,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"site-sidebar-layout":"default","site-content-layout":"default","ast-site-content-layout":"","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","theme-transparent-header-meta":"default","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center 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center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"footnotes":""},"categories":[2],"tags":[],"class_list":["post-1928","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-whmcs"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v25.6 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>How to solve Whmcs Cron not completed Troubleshooting - HoganHost blog<\/title>\n<meta name=\"description\" content=\"If you have determined that the cron job is not completing and are familiar with using the server&#039;s Command Line Interface (SSH), this guide\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" 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