{"version":"1.0","provider_name":"HoganHost blog","provider_url":"https:\/\/hoganhost.com.ng\/blog","author_name":"Desmond Henry","author_url":"https:\/\/hoganhost.com.ng\/blog\/author\/desmond-henry\/","title":"Every Ticket Has a Person Behind It - HoganHost blog","type":"rich","width":600,"height":338,"html":"<blockquote class=\"wp-embedded-content\" data-secret=\"dGgmrRcLLJ\"><a href=\"https:\/\/hoganhost.com.ng\/blog\/hoganhost\/every-ticket-has-a-person-behind-it\/\">Every Ticket Has a Person Behind It<\/a><\/blockquote><iframe sandbox=\"allow-scripts\" security=\"restricted\" src=\"https:\/\/hoganhost.com.ng\/blog\/hoganhost\/every-ticket-has-a-person-behind-it\/embed\/#?secret=dGgmrRcLLJ\" width=\"600\" height=\"338\" title=\"&#8220;Every Ticket Has a Person Behind It&#8221; &#8212; HoganHost blog\" data-secret=\"dGgmrRcLLJ\" frameborder=\"0\" marginwidth=\"0\" marginheight=\"0\" scrolling=\"no\" class=\"wp-embedded-content\"><\/iframe><script>\n\/*! This file is auto-generated *\/\n!function(d,l){\"use strict\";l.querySelector&&d.addEventListener&&\"undefined\"!=typeof URL&&(d.wp=d.wp||{},d.wp.receiveEmbedMessage||(d.wp.receiveEmbedMessage=function(e){var t=e.data;if((t||t.secret||t.message||t.value)&&!\/[^a-zA-Z0-9]\/.test(t.secret)){for(var s,r,n,a=l.querySelectorAll('iframe[data-secret=\"'+t.secret+'\"]'),o=l.querySelectorAll('blockquote[data-secret=\"'+t.secret+'\"]'),c=new RegExp(\"^https?:$\",\"i\"),i=0;i<o.length;i++)o[i].style.display=\"none\";for(i=0;i<a.length;i++)s=a[i],e.source===s.contentWindow&&(s.removeAttribute(\"style\"),\"height\"===t.message?(1e3<(r=parseInt(t.value,10))?r=1e3:~~r<200&&(r=200),s.height=r):\"link\"===t.message&&(r=new URL(s.getAttribute(\"src\")),n=new URL(t.value),c.test(n.protocol))&&n.host===r.host&&l.activeElement===s&&(d.top.location.href=t.value))}},d.addEventListener(\"message\",d.wp.receiveEmbedMessage,!1),l.addEventListener(\"DOMContentLoaded\",function(){for(var e,t,s=l.querySelectorAll(\"iframe.wp-embedded-content\"),r=0;r<s.length;r++)(t=(e=s[r]).getAttribute(\"data-secret\"))||(t=Math.random().toString(36).substring(2,12),e.src+=\"#?secret=\"+t,e.setAttribute(\"data-secret\",t)),e.contentWindow.postMessage({message:\"ready\",secret:t},\"*\")},!1)))}(window,document);\n\/\/# sourceURL=https:\/\/hoganhost.com.ng\/blog\/wp-includes\/js\/wp-embed.min.js\n<\/script>\n","thumbnail_url":"https:\/\/hoganhost.com.ng\/blog\/wp-content\/uploads\/2026\/10\/Every-Ticket-Has-a-Person-Behind-It.jpg","thumbnail_width":1254,"thumbnail_height":1254,"description":"You type a message, press send, and wait. On your side of the screen, it is a ticket. On our side, it is a person who is about to read it, understand it, and start working on it. This Tuesday of Customer Service Week, we want to take you behind the support desk. The message [&hellip;]"}